Pay for a job
When the work is done, pay the pro by card on your booking, or directly if you agreed that. Receipts come by email.
Nothing is charged when you book. When the pro finishes, they add the final amount and a note about the work, and your booking shows what is due.
Pay by card
- Step 1Open your booking from the email, from Home in your account or from My services.
- Step 2Under Payment, select Pay with the amount.
- Step 3Enter your card in the secure Stripe form and select Pay with the amount again.
Your payment goes straight to the pro, on their own Stripe account. The booking then says it is paid, and a receipt is in your email.
Pay the pro directly
Some pros do not take cards on Holuway yet, and you may have agreed another way to pay. Pay them as agreed; once they record it, your booking shows Paid to the pro directly.
If the pro sent an invoice, it is on the booking under Your invoice, with every line, what is paid and what is left. Select Download invoice to keep a copy.
See your payments
Signed in, open Payments to see what is due, each payment and each refund. A wrong amount or a payment problem? Select Get help on the booking; see Report a problem.